19. Training

VDURA Global Services currently offers training and certification for our customers and partners through the “System Administrator Training and Certification” course. This course provides a Systems Administrator or similar IT team member the knowledge to install, configure, and maintain a VDURA storage cluster.

This instructor-led online course delivers a complete introduction to the PanFS parallel file system delivered on VDURA storage appliances. Upon successful completion of this course, the student will earn a certification as a VDURA System Administrator. The course provides the Systems Administrator or IT team member with the knowledge to configure and maintain a VDURA system. Topics covered include reference architecture, the PanFS storage operating system, and the DirectFlow protocol. Each student will gain a firm understanding of the configuration, operation, maintenance, and diagnosis of basic alerts related to the VDURA suite of products.

The redundant and field-replaceable components of the appliances are discussed and reinforced with lab exercises. Object-based file system theory, software upgrades, and configuration scenarios will also be covered. The instructor will focus on the fundamentals of the PanFS storage operating system, the DirectFlow Client access software for Linux, the VDURA storage virtualization model, and the VDURA Management Console GUI and PanCLI interfaces. Students will be introduced to the features available when deploying a VDURA storage system and how to best configure it to obtain optimal redundancy and performance.

19.1 Prerequisites

All attendees must have a basic understanding of:

• General IP networking
• Disk storage concepts
• File system usage
• Unix and/or Linux

Students are responsible for complying with all prerequisite material. Students who demonstrate a gap in prerequisite knowledge may be requested to limit questions during class time, so as to not impede the overall progress of the class.

19.2 Equipment

Each student participates in hands-on lab exercises using VDURA equipment with a VDURA-supplied VPN client. Students are required to have a computer with network capability and an SSH client installed (such as PuTTY).

19.3 Target Audience

19.4 Instructor-Led Training

Courses are taught via the Internet through a web-conferencing platform. In addition, VDURA offers training at customer sites, provided specific accommodations are made for equipment and facilities. Regardless of location, all training classes are facilitated by VDURA personnel with diverse, hands-on technical backgrounds. VDURA equipment is used with course content directly developed by the VDURA Global Services team.

To learn more about the training programs and options available, email us at training@VDURA.com.

19.5 Student Cancellation Policy

Individual training registrants cancelling a scheduled class should notify VDURA of the cancellation as soon as possible. Registration may be transferred to another student, provided the student possesses adequate knowledge of the prerequisite course material.

19.6 Customer Site Training Session Cancellation

Customers can cancel or reschedule customer site training without penalty up to 14 calendar days prior to the course start date. Full charges will apply if a cancellation is made fewer than 14 calendar days before the course start date.

19.7 Course Cancellation Policy

VDURA requires a minimum of four students per class for training delivered via the Internet. VDURA reserves the right to change course schedules, modify course content, or cancel a class when necessary. If VDURA elects to cancel a class, we will make every effort to notify all registrants a minimum of 14 days prior to the scheduled start date.

19.8 Class Participation

Attendance is the responsibility of the registrant. To successfully complete a course, 100 percent attendance is required. If a registrant fails to appear for a scheduled class or fails to complete the entire course, certification is not guaranteed.

19.9 Confirmation

VDURA will send you a confirmation letter upon registration. We recommend that you save it for the class to confirm class attendance eligibility.

19.10 Certification

Successful completion of the VDURA System Administrator course ensures that your staff has been trained in daily system operation, configuration, and maintenance. Students who attend all presentation material, pass the final exam, and complete all practical application exercises are awarded a certificate of completion by VDURA Global Services.

19.11 Contact

To learn more about the training programs and options available, email us at training@VDURA.com.

19.12 Training Schedule